Engagement Model

How we work.

We do not build something and disappear. A short, fixed-fee start earns your trust — then we stick around and keep improving it with you.

01

Diagnose

Two weeks, fixed scope, fixed fee.

We assess your data, cloud, AI and process maturity across 20+ dimensions, interview the people who actually run the systems, and map where effort converts to result.

You get

A prioritised roadmap, sized and sequenced — yours to keep whether or not you continue with us.

02

Pilot

One problem. Fixed fee. Real production.

We take the highest-leverage item off the roadmap and build it properly — not a demo. Scoped tightly enough that value shows up fast, and built so it survives contact with your existing systems.

You get

A working capability in production, with the measurements that prove whether it moved the number.

03

Scale

Industrialise what worked.

What worked gets hardened, documented and extended. What did not gets stopped early and cheaply — that is the point of piloting first.

You get

Production-grade systems, documentation and runbooks — written to be handed over, whoever ends up running them.

04

Stay

You are never explaining your systems to a stranger.

Systems are never finished. Something breaks at 2am, a regulator moves the goalposts, a supplier changes an API, someone leaves and takes the context with them. We stay so that when it happens you already have people who know how your estate is wired — planning, support and maintenance handled, so your team spends its time on your business instead of keeping the lights on.

You get

The same people who built it, still accountable for it — with 24/7 cover on anything mission-critical.

How we contract

The terms, plainly.

Scoped and priced up front

Every phase, including ongoing work, is agreed before it starts. A long relationship should still mean a number you approved, not one that accumulated.

Founder-led delivery

The people who scope the work do the work. You are not sold a partner and delivered a bench.

Held, not held hostage

Code, infrastructure and documentation are yours, and your team is trained to run them. We keep earning the next year rather than locking in the last one — you should stay because we are useful, not because leaving is expensive.

Findings in two weeks

From kickoff to a roadmap you can act on. Long discovery phases mostly serve the vendor.

What it costs

Every engagement is scoped and priced before it starts, so you approve a number rather than watch one accumulate. The diagnostic is a fixed fee for a fixed two weeks. Pilots are priced per problem once we both understand its shape — which is precisely what the diagnostic is for. If you want us to keep running it afterwards, managed services are agreed separately as an ongoing scope, so you are never converting a project budget into an open-ended one by accident.

We would rather tell you the real number for your situation than publish a range that turns out to be wrong for you. Tell us what you are trying to move and we will scope it.

Start small. Stay long.

Two weeks, fixed fee, and a roadmap you keep either way — the start of having someone in your corner, not a one-off report.